Customer Success Stories
Leo Ceramika
Leo Ceramika is a Ukrainian manufacturer of ceramic tiles and porcelain stoneware founded in 2004. The company owns two factories in Lviv region and has a distribution network throughout Ukraine.
Challenges
Routing on the territory of the outdoor warehouse:
Lack of a clear routing system for vehicles;
Uncontrolled launch for unloading and loading;
Delays and downtime.
Unaccounted product damage:
Lack of an accounting system for broken goods;
Impossibility to sell damaged items.
Low service level and chaotic delivery of goods:
Failure to meet the deadlines for picking;
Errors in the picking process;
Inconvenient pick-up process for clients.
Approaches
Implementation of cell storage in the closed warehouse
Organisation of chaos: the first step was to divide the warehouse space into clearly defined zones and cells. This allowed to organise the systematic storage of goods, instead of the chaotic placement.
Addressing for each product: each product was assigned a unique code that is connected to a specific storage cell. Thanks to the addressable storage system, the search for the required goods became quick and accurate.
Automation for efficiency: implementation of the WMS (Warehouse Management System) complemented cell storage with automation of inventory management. The system keeps records of all income, expenditure and movement of goods, providing full control over warehouse processes.
Organisation of space and information in the outdoor warehouse
Row organisation: the first step was to divide the warehouse area into clearly defined rows. This allowed to systematise the placement of goods, instead of a chaotic arrangement.
Interactive map for visual control: an interactive map of the warehouse was created based on the rows. This tool visualises the placement of goods, enabling easier navigation and searching for the required items.
Electronic registers for digital accuracy: electronic registers replaced outdated paper records. The system accounts all income and expenditure of goods, ensuring transparency and control over warehouse operations. Storekeepers, security guards and other authorised staff have access to the registers, which guarantees clear communication and well-coordinated work.
Module for accounting and sale of damaged products
Creation of a WMS module: Wareflow has a special module for recording and accounting of damaged products. This module allows to clearly identify, categorise and account for damage that occurs during storage or transportation.
Possibility to sell damaged goods: WMS module not only keeps records of damaged products, but also provides an opportunity to sell them at a discount. This makes it possible to minimise losses and get additional profit from goods that cannot be sold at full price.
Email and SMS module for better communication with customers
Automatic notification of order readiness: the customer is immediately notified when their order is ready, which saves time and improves their experience.
Reminder for pickup: the system automatically sends reminders for order pickup, minimising the number of unclaimed orders.
Reminder for pickup: the system automatically sends reminders for order pickup, minimising the number of unclaimed orders.
Solutions
Optimisation of warehouse processes
Reduction of product search time: implementation of a WMS with addressable storage system.
Possibility of dynamic inventory: thanks to the system, it is possible to conduct goods inventory at any time without stopping the warehouse workflow.
Increase in work efficiency
Tasks formation for warehouse employees with a clear plan: the system automatically generates tasks for employees with a clear work plan.
Improved Service Level: thanks to the optimisation of warehouse processes and increased order picking accuracy, the Service Level increases.
Module for accounting and sale of damaged products
Creation of a WMS module: Wareflow has a special module for recording and accounting of damaged products. This module allows to clearly identify, categorise and account for damage that occurs during storage or transportation.
Possibility to sell damaged goods: WMS module not only keeps records of damaged products, but also provides an opportunity to sell them at a discount. This makes it possible to minimise losses and get additional profit from goods that cannot be sold at full price.
Reduction of losses
Control of goods damage: Wareflow allows you to control the amount of damage and take measures to reduce it.
Reduction of goods damage by 70%: thanks to the implementation of the system, the number of damage cases in the Leo Ceramika warehouse was reduced by 70%.
Improved client service
Regulation of interaction with clients regarding self-pickup: WMS allows you to organise the process of picking up goods with maximum convenience for customers.
Optimisation of goods issue time: the time for issuing goods to customers is significantly reduced.
Results
Increase in warehouse space efficiency by 35%:
Thanks to cell and row storage;
Optimisation of goods placement.
Reduced order picking time by 45%:
Thanks to the addressable storage system;
Automation of picking processes.
Increase in Service Level by 40%:
Thanks to the reduction of picking time;
Reduction in the number of errors;
Improvement of communication with clients.
Reduction of the discrepancy between the accounting and actual balances from 11% to 0.3%:
Thanks to the automation of goods accounting;
Implementation of a module for goods damage recording.
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